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Withdrawal Policy

1.In order to submit a request, go to the “withdrawal” tab in https://www.toroption.com/my-account

2.Withdraw process takes 7 working days.

3. 25 trading units fee will be charged for each withdrawal request.

4. Profits withdraw via wire will be processed only with the relevant documents submitted according to AML and compliance policy.

Credit/Debit Cards:

When funding your account with a credit card please bear in mind that all withdrawals up to the amount invested with this card will go back to the same card. If your card has expired we are required to send the funds back to the expired card. In this case it is the bank’s responsibility to transfer the funds to the new credit card.

We do not allow traders to invest with a credit/debit card that is not in their name. All cards used to make deposits must be in the account holder’s name. If you fund your account with multiple credit cards, then we ask that you send us copies of all of these cards.

We are unable to refund your credit card with more than the initial deposit amount. If you have profits in your account that you wish to withdraw we are required to send these funds by wire transfer. We cannot under any circumstances send funds that have been deposited via a credit card back by wire transfer without first crediting the full amount back to the card as this is considered money laundering and is illegal.

The minimum amount for a credit card withdrawal is 50 in your currency unless you have less than this amount in your account balance, and it is your last withdrawal.

There is no fee for a credit/debit card withdrawal.

*If your local currency is not supported on TorOption and you deposit in another currency you will be charged conversion fees by your bank. TorOption is not responsible for any fees that your bank may charge you.

Wire Transfers:

All funds deposited with a wire transfer will be withdrawn via a wire transfer. Once a withdrawal has been processed it does take up to five business days for the funds to show in your bank account. If you have a VIP account that allows 24 hour wire transfers please inform us of this at the time you submit your withdrawal request.

We can only wire funds to a bank account in the account holder’s name. We cannot send funds via wire to any other bank account.

The minimum wire withdrawal amount is 100 in your currency.

The first wire withdrawal of every month is free of charge, however any subsequent wire withdrawals for that month are 30 USD, GBP, EUR, CAD or AUD.

*All wire transfers have fees. You are charged fees by the sending bank as well as receiving bank. If you have an intermediary bank that the funds must go through before your actual bank receives the funds you may be charged an extra fee from this intermediary bank. TorOption is not responsible for any fees your bank may charge you.

* Based on the Company’s Terms and Conditions, in case the Client gives an instruction to withdraw funds from the Trading Account, the Company shall pay the specified amount (less any transfer charges, if applicable) once a duly instruction has been accepted and at the moment of payment, the Client’s margin requirements have been met. Withdrawal procedure takes up to 7 business days once Client’s documentation submitted and approved. The Company may cancel the Client’s withdrawal order, if, according to the Company’s discretion, the remaining funds (after the withdrawal) shall not be sufficient to secure open Position(s) in the Trading Account.